Privacy Policy — 7ocalls

Introduction

Welcome to 7ocalls.com (“7ocalls,” “we,” “us,” or “our”). This Privacy Policy outlines how we handle your personal data when you access or use our services (“Services”).

It describes how we collect, store, use, disclose, and protect your information, as well as your rights regarding your personal data. This Policy applies to all 7ocalls products, applications, and services unless stated otherwise and is governed by our [Terms of Use].

We encourage you to read this Privacy Policy carefully to understand how your data is managed. By using our Services—including our website, mobile or desktop applications—you acknowledge and agree to the terms of this Policy.

7ocalls provides communication tools that enable businesses to connect and collaborate with clients. Accordingly, data generated through these interactions typically belongs to the business entity using our Services.

Data We Collect

To use our Services, you may be required to provide certain information. The data we collect includes:

Personally Identifiable Information: Name, email address, username, and password used to create your account.
Communication Records: Call logs, chat messages, and related metadata, which may be collected as part of our Services. These records are encrypted and stored securely for authorized business use.

We do not access the content of communications beyond what is necessary for quality assurance and technical support. We are not responsible for the content shared between users.

How We Collect Your Data

We collect your personal information through:

Account registration forms
Your use of our communication services
Interactions with representatives, agents, or businesses via our platform

Please note: when you communicate with a business through 7ocalls, we have no control over the use of your data by that business.

Why We Collect Your Data

We process your personal data in order to:

Operate and deliver our Services eectively
Maintain backend systems, monitor quality, and improve performance
Enhance user experience and fix technical issues,
Prevent fraud, abuse, or unauthorized access
Fulfill legal obligations and protect our legal rights

All communication data is retained in accordance with our internal policies and is owned by the respective business entities using our platform.

Data Retention

We retain your personal and communication data only as long as necessary for the purposes outlined in this Policy. However, retention may be extended if required by law, regulation, or court order.

Data retention policies of businesses using our platform may differ and are outside of our control.

Data Disclosure

Your information may be shared internally within our organization for legitimate business purposes, including support and quality assurance. We do not sell or share your personal data with unauthorized third parties.

Third-Party Services:

Our platform may contain links to third-party websites or services. These external services are governed by their own privacy practices, and we are not responsible for how they collect, store, or use your data.

Data Security

We employ strong encryption and security protocols to protect your data from unauthorized access. We actively monitor for abuse and take steps to verify all accounts and system activity.

Policy Updates

We may update this Privacy Policy periodically. Updates take eect immediately upon posting. Please check this page regularly to stay informed about any changes.